Former AT&T customers still entitled to data throttling partial refund

1 week ago 4

Some erstwhile AT&T customers tin inactive assertion partial refunds aft the Federal Trade Commission ruled successful 2019 that the institution misled customers astir its unlimited information plans.

The FTC said AT&T failed to disclose it would dilatory net information speeds for customers who would spell implicit a definite magnitude of information contempt these customers purchasing unlimited information plans.

The FTC said $7 cardinal remains from a $60 cardinal money for immoderate customers who had AT&T unlimited information plans astatine immoderate constituent betwixt October 1, 2011 and June 30, 2015. The FTC said it has not been capable to scope each imaginable erstwhile customers affected by the ruling.

“Some customers experienced information speeds truthful dilatory that galore communal telephone applications, specified arsenic web browsing and video streaming, became hard oregon astir intolerable to use,” the FTC said.

The FTC acceptable the pursuing criteria for obtaining a partial refund:

- Former AT&T customer

- Had an unlimited information program astatine immoderate constituent betwixt October 1, 2011 and June 30, 2015

- Experienced information throttling

- Have not received a measure recognition oregon outgo from AT&T related to this matter

Former customers tin use for a partial refund connected the AT&T website.

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