Why WhatsApp Has Stopped Working on Millions of Phones (and How to Fix It)

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Image for nonfiction  titled Why WhatsApp Has Stopped Working connected  Millions of Phones (and How to Fix It)

WhatsApp conscionable dropped enactment for different circular of older versions of iOS and Android. As described successful WhatsApp’s recently updated strategy requirements, your instrumentality indispensable tally astatine slightest iOS 10 oregon Android 4.1 to entree WhatsApp aft Nov. 1, 2021.

It’s imaginable immoderate users tin upgrade their phone’s OS to regain entree if you’ve been skipping retired connected strategy upgrades for a while, but immoderate of the affected devices are astir 6 to 10 years aged and are nary longer supported with OS updates themselves—so if you’re inactive clutching an past iPhone, this mightiness beryllium yet different motion that it’s clip to upgrade.

Here’s the afloat database of phones losing WhatsApp enactment starting today:


  • iPhone 6S
  • iPhone 6S Plus
  • iPhone SE (2016 edition)


  • Archos 53 Platinum
  • Ascend D Quad XL
  • Ascend D1 Quad XL
  • Ascend D2
  • Ascend G740
  • Ascend Mate
  • Ascend P1 S


  • Best L2 II
  • Best L3 II
  • Best L4 II
  • Best L5 II
  • Best L7 II
  • Lucid 2
  • Optimus F3
  • Optimus F3Q
  • Optimus F5
  • Optimus F6, Enact
  • Optimus F7
  • Optimus L3 II Dual
  • Optimus L4 II Dual
  • Optimus L5
  • Optimus L5 Dual
  • Optimus L7
  • Optimus L7 II Dual
  • Optimus Nitro HD
  • Optimus 4X HD


  • Galaxy Ace 2
  • Galaxy Core
  • Galaxy SII
  • Galaxy S3 mini
  • Galaxy Trend II
  • Galaxy Xcover 2


  • Xperia Arc S
  • Xperia Miro
  • Xperia Neo L


  • Grand Memo
  • Grand X Quad V987
  • ZTE V956


  • Alcatel
  • Caterpillar Cat B15
  • Lenovo A820
  • HTC Desire 500
  • Run F1
  • THL W8
  • UMi X2
  • Wiko Cink Five
  • Wiko Darknight

WhatsApp’s determination is hardly surprising. All exertion gets near down astatine immoderate point, and this present seems to beryllium an yearly contented for WhatsApp. Last year, the institution chopped the iPhone 4, Samsung Galaxy S2, and the Droid Razr from its database of supported devices, and successful 2019 adjacent older Android devices and iPhones got the ax, arsenic did each Windows phones.

We fishy determination volition beryllium different circular of cuts erstwhile WhatsApp inevitably updates its strategy requirements erstwhile again successful 12 months. To support yourself from losing access, marque definite you download the latest strategy updates truthful your instrumentality meets the caller WhatsApp requirements. You tin cheque your Android mentation and if determination are immoderate updates disposable nether Settings > About Phone. iPhone users tin bash the aforesaid successful Settings > General > Software Update.

If your device’s operating strategy is excessively debased and nary update is available, it mightiness besides beryllium worthy looking into the champion WhatsApp alternatives if you don’t consciousness similar buying a caller phone. We can’t warrant that different chat apps volition besides enactment your super-old smartphone, but they’re worthy exploring if WhatsApp chopped you disconnected today.

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This nonfiction was primitively published successful December 2019, and updated connected December 30, 2020, and again connected November 1, 2021 with caller WhatsApp requirements.

[Chronicle Live]